FREQUENTLY ASKED QUESTIONS
How Do i Place Order?
Click here to see a video
How Will you Confirm My Order?
Your order is by default confirm and you will receive a confirmation message of your order with order number and billing amount, whoever if your order amount is greater than Rs. 5000 then order confirmation is required on phone call.
Any Full/Half Advance payment is required to Process my Order?
Only If your Order is Rs. 10000 or above then 10% advance payment is required to process your order.
How Will You Delivery My Order?
Your order will be delivered to you through a Registered Courier Service at the address you have mentioned as Billing address in your order. In case of Cash On Delivery order, the courier will collect the money in cash from you when he delivers the order.
How Long Will My Order Take to Arrive?
Your order will usually reach your doorstep between 5 to 7 working days from the date of order. However the delivery can take up to 10 working days during busy holiday season or on our sales days.
What are The Delivery Charges?
Rs. 200 Fix Will be Charged for Delivery All Over Pakistan.
What if i want to Cancel my Order?
if you want to cancel order inform us within 6 hours of order placing through phone call so we can cancel your order. if you maid any advance payment a voucher will be issue to you of that amount, if you required refund then share your bank details in order to transfer the amount.
You Reduce the Price of an Article after i Purchased it, Am i Entitled for new Price?
If we reduce our price within 3 days of your purchase date, you are entitled for a credit voucher for the difference in value. Please send us an email quoting your order number, item purchased and difference in price and we will issue a credit voucher. Please note, products bought/offered on Sale/Clearance, Special Sale events, Daily Deal section do not apply to this.
How Can i Use a Coupon Code/Voucher that was Issued to Me?
At the Cart Page you will sea a Field Named “Discount/Promo Code” enter the promo Code there to use it.
Can i Open The Cash on Delivery Package Before Payment?
No. You cant open the package without making the payment to the courier. We sell everything with a 7 Days Money Back Guarantee. If you do not like anything, please return it and we will give you a refund (less the shipping charges) or an Coupon Code.
If i Purchase a Item on Sale what amount You will refund?
For items purchased on sale, if a refund is allowed on the sale item, the amount refunded will be the exact amount paid for the item, and not its original value.
For example: If you purchased an item on sale for Rs. 500 and its original value was Rs. 1000, we will refund you Rs. 500 only.
Do You Offer International Delivery?
No, we do not offer international deliveries and shipments as of now.
Returns and Exchanges Policy
Click here to see a our Return Policy.