Our Services

Welcome to Zahra Stores!

We aim to offer our customers a variety of the latest products. We’ve come a long way, so we know exactly which direction to take when supplying you with high quality yet budget friendly products. We offer all of this while providing excellent customer service and friendly support.

We always keep an eye on the latest trends in Kitchen accessories also house hold’s items and put our customers’ wishes first. That is why we have satisfied customers all over the country, and are thrilled to be a part of the industry.

The interests of our customers are always the top priority for us, so we hope you will enjoy our products as much as we enjoy making them available to you.

Our Mission:

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the country, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are packed for dispatch within 24 hours after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Home delivery usually takes about 6–7 business days. After processing and leaving the warehouse, items usually takes maximum one week to arrive at their destination but can take longer from time to time.

Term & Conditions

Conditions of Use
Welcome to our online store! ZAHRASTORES and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. ​

• Zahra Stores cannot guarantee Product Availability.
• 10% Advance Payment if Required if Order mount is Rs. 10000/- or above
• If a product is listed at an incorrect price or with incorrect information, we shall have the right to cancel the order.
• Colors of the product may vary slightly from pictures used on the website
• Zahra Stores reserve the right to cancel any order without intimation.

PRIVACY 
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS
When you visit ZAHRASTORES or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ZAHRASTORES or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Zahra Stores, with copyright authorship for this collection by Zahra stores, and protected by international copyright laws.

TRADE MARKS
Zahra store’s trademarks and trade dress may not be used in connection with any product or service that is not Zahra stores, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits
Zahra stores. All other trademarks not owned by MYCOMPANY or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Zahra stores or its subsidiaries.

LICENSE AND SITE ACCESS
Zahra stores grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Zahra stores. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and
extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Zahra stores. You may not frame or
utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Zahra stores and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Zahra store’s name or trademarks without the express written consent of Zahra stores. Any unauthorized use terminates the permission or license granted by Zahra stores. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Zahra stores so long as the link does not portray Zahra Stores, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Zahra stores logo or other proprietary graphic or trademark as part of
the link without express written permission.

YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or
guardian. Zahra stores and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of
intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You
may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Zahra Stores reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Zahra Stores and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Zahra Stores and its associates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you
own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Zahra Stores or its associates for all claims resulting from content you supply. Zahra Stores has the right but not the obligation to monitor and edit or remove any activity or content. Zahra Stores takes no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS
All items purchased from Zahra Stores are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS
Zahra Stores and its associates attempt to be as accurate as possible. However, Zahra Stores does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Zahra Stores itself is not as described, your sole remedy is to return it in unused condition. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY MYCOMPANY ON AN “AS IS” AND “AS AVAILABLE” BASIS. MYCOMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MYCOMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MYCOMPANY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM MYCOMPANY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MYCOMPANY WILL NOT BE LIABLE FOR ANY DAMAGES
OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO
YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

APPLICABLE LAW

By visiting Zahra Stores, you agree that the laws of the state of Pakistan, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Zahra Stores or its associates.

SITE POLICIES, MODIFICATION, AND SEVER ABILITY
Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Zahra Stores. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed sever able and shall not affect the validity and enforce ability of any remaining condition.

QUESTIONS:
Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: support@zahrastores.pk